Home - Other News Articles
TWS and Alaska USA Federal Credit Union Partner to Meet Business Members' Needs; Strategic Partnership Streamlines Deposit Process for Business Members
Business Wire
August 16, 2004
CLEARWATER, Fla. -- TWS Systems, Inc., a leader in ATM management and transaction processing solutions for financial institutions and the first company to offer total deposit automation with imaged-ATMs, announced it has expanded its seven-year relationship with Alaska USA Federal Credit Union. Under the new agreement TWS enhances its deposit processing for the credit union's business members. The new offering addresses the large volume of checks the credit union receives from its business members while significantly reducing the amount of manual entries done by tellers.
Alaska USA, with more than 260,000 members worldwide and assets totaling $2.5 billion, wanted a way to streamline its deposit processing for members routinely making a large number of deposits. Using the old system, members would make the deposit with a teller who would then manually enter each item into the system. The new system gives the business members a single deposit slip, which accounts for all of the items being deposited.
"We needed a system that would not only make the teller more efficient, but would also give our business members the option of either making their deposits through the teller or through the business depository attached to an ATM," said Jack Simmonds, senior vice president of operations for Alaska USA Federal Credit Union. "TWS will image the items once they are received, process them as images and then power encode the paper for cash letters. The goal is to eventually use image cash letters and eliminate as much of the paper process as possible."
IMAGECENTER BY TWS (IMAGECENTER), a versatile back-office processing solution, enables credit unions to more efficiently and more effectively process business member accounts, creating valuable cost savings in terms of time, money and resources. Additionally, IMAGECENTER enables credit unions to better meet the needs of its business members, significantly improving customer service and member relations.
"We recognize that business member accounts are critical to a credit union's ability to remain competitive in the current marketplace," said TWS President Milton King. "Our solution enables Alaska USA to provide better service for those members with business accounts. As a technology partner to the largest credit unions in the country, we understand the types of solutions and business practices that credit unions need to implement to be successful."
About Alaska USA Federal Credit Union
Alaska USA is the 10th largest federal credit union in the United States, with more than $2.5 billion in assets and 260,000 members worldwide. It has 32 branches throughout Alaska and 10 in Western Washington. Alaska USA also owns and operates Alaska USA Mortgage Company and Alaska USA Trust Company, and is also majority owner and operator of Alaska Option Services Corporation, one of the nation's highest volume regional ATM and POS networks. For more information about Alaska USA, call 800- 525-9094 or visit www.alaskausa.org.
About TWS Systems, Inc.
Clearwater, Fla.-based TWS Systems, Inc. is a privately held financial services company that is the first company to offer total deposit automation with image-based ATMs. TWS is the leading provider of transaction processing solutions and fraud prevention tools for the credit union industry, and is the leading provider of ATM and fraud management solutions for banks.